How it works

Survey once. Design together. Care beyond installation.

A connected journey with one named lead, clear choices and a complete record of what was promised, fitted and tested.

Build your home plan

Explore without pressure

Use the whole-home tool anonymously. Change the assumptions, compare single measures and combined plans, and see where more evidence is needed.

  • No email wall
  • No automatic sales claim
  • Repair-first and staged options included

Understand the building

A guided self-survey captures your priorities, energy use, rooms, windows, airflow, electrical readiness and practical constraints before a professional visit.

Design the right sequence

One coordinated improvement plan manages the interfaces between fabric and moisture, airtightness and ventilation, heat loss and heating, plus electrical capacity, generation and controls. We recalculate before selecting equipment rather than adding disconnected percentages.

Bring specialists around one record

Qualified specialists and any required statutory roles remain distinct, but work from one agreed design and one GridSync Property Passport. You receive one named accountable route rather than being left to coordinate trades.

Deliver safely in occupied buildings

Before work starts, named duty holders agree the construction plan, task controls, access, resident welfare and continuity of essential services. Daily make-safe checks, stop-work authority and evidence gates protect residents, workers and the building.

Deliver, commission and learn

Every change is agreed, every system commissioned, and every handover recorded. Follow-ups at 2, 6 and 12 weeks lead into a meaningful seasonal review, with measured operation kept separate from the original estimate. The developing Home Energy Model provides a useful half-hourly assessment direction, while real operation remains a separate evidence track.

Residents and a retrofit adviser in a welcoming UK neighbourhood

People before products

Good work should be clear, fair and properly recorded.